FAQ
How many tickets can I buy per month?
There are no restrictions on the number of tickets you can purchase each month. You are free to make as many purchases as you wish.
Can I buy tickets for any destination in the world?
No, our offer does not cover destinations in Asia, South America, or Europe. However, we provide excellent deals primarily for the United Arab Emirates, with a focus on Dubai. Our flights mainly serve airports in Dubai and the UAE, but one-way departures can be booked from anywhere in the world. Let us know if you're interested, and we'd be happy to assist you!
Can I book a one-way ticket, or do I have to purchase a round-trip ticket?
Yes, it is possible to book a one-way ticket without any issue.
Are discounted tickets available in all ticket categories on the plane?
No, discounted tickets are only available for Business and First Class seats. Economy Class is not included in this offer. We focus on providing exclusive deals for premium travel experiences, ensuring our clients benefit from exceptional comfort and service at the best possible rates. Let us know if you need further details or assistance in booking.
How does the booking process work?
Once we find a ticket that meets your expectations, we will ask you to pay a 50% deposit to secure the booking. The remaining 50% will be due once the reservation is confirmed.
What payment methods do you accept?
We accept credit card payments via a secure link provided by MYPOS. If you prefer another payment method, feel free to let us know.
Can I cancel or modify my booking after payment?
Modifications to your booking are possible but may incur additional costs. The applicable fees depend on the specific terms of your ticket and the supplier’s policy. Please contact us for more information.
What is the refund policy in case of cancellation?
Cancellations are not possible with our current offers. We encourage you to carefully review your plans before finalizing your booking.
How can I be sure that my personal and banking information is secure?
The security of your information is our top priority. All transactions are conducted through a secure and encrypted payment platform. We do not store your banking details, and your personal data is protected according to the highest security standards.
What documents do I need to provide to finalize my booking?
To finalize your booking, we will need your passport information and any other documents required for travel to your chosen destination. We will inform you of the specific documents needed as appropriate.
Do you offer travel insurance?
We do not provide travel insurance options. We recommend that you take out insurance with your personal insurer to cover any unforeseen events related to your trip.
How far in advance should I book my ticket?
We recommend booking your ticket as soon as your plans are confirmed to get the best available deals. However, we can also assist you in finding last-minute options if necessary.
Is it guaranteed that discounted tickets will be available on the dates I request?
No, unfortunately, we cannot guarantee availability, as these tickets are limited on each flight. When tickets are no longer available for a specific flight, we usually offer alternatives with a departure 1 to 2 days earlier or later and/or a return 1 to 2 days earlier or later.
Can I accumulate loyalty points or miles with my purchases?
Our offers do not include access to loyalty points or mileage accumulation programs.
Do you offer special rates for groups or businesses?
Yes, we offer preferential rates for group bookings or business travel. Contact us to discuss your specific needs and receive a personalized quote.
What happens if my flight is canceled or delayed?
The terms for handling flight cancellations or delays vary by airline. We recommend consulting the airline’s policies directly for detailed information.
How can I track the status of my booking?
Once your reservation is confirmed, you will receive an email with all the necessary details. You can track the status of your booking online via a secure link or contact us directly for any updates.
How can I get an invoice for my purchase?
Once your booking is confirmed, we will send you a detailed invoice by email. If you need an invoice for specific purposes or do not receive it, please contact us, and we will be happy to provide it.
What are the processing times for special requests or modifications?
Processing times vary depending on the nature of the request and the suppliers involved. Generally, we handle special requests and modifications within 24 to 48 hours. We will keep you updated and do our best to respond promptly to your needs.
Do you offer financing or installment payment options?
We do not currently offer financing or installment payment options. Full payment is required at the time of booking. If you have any questions or concerns regarding payment, do not hesitate to contact us to discuss your options.
Can I modify the details of my ticket after booking (name, date, etc.)?
After booking, it is possible to change the date of your ticket, but modifications related to the airline, passenger name, or destination are not allowed. Additional fees may apply for changes. We recommend contacting us as soon as possible to review available options.
Is it also possible to book car rentals, yachts, or other concierge services through you?
Yes, we offer a comprehensive range of luxury concierge services, including car rentals, yacht charters, and tailored experiences to enhance your stay. Our team ensures seamless arrangements with top-tier service providers, delivering the highest level of comfort and exclusivity. Let us know your requirements, and we’ll take care of the rest.
How can I contact you for questions or concerns?
For any questions or concerns, you can reach us by email at contact@skysavvy.ch, by phone at +41 79 533 67 73, or through our contact form on our website. Our team is available to assist you and address your needs.